Shipping policy

Shipping Policy

Last updated: September 24, 2026

Thank you for shopping with Foxyardora. This Shipping Policy explains how orders placed through foxyardora.com are processed, produced, shipped, and delivered.

1. Made-to-Order Products

Most products sold by Foxyardora are made to order. This means your product is produced specifically for you after your order is placed.

Our products may be produced and fulfilled by third-party print-on-demand fulfillment providers, including Printify and its network of print providers.

Because products are made to order, please allow time for both production and shipping.

2. Order Processing and Production

After your order is successfully placed and payment is confirmed, it will be sent for processing and production.

Most orders typically require approximately 2–5 business days for production before shipment. Production times are estimates and may vary depending on the product, print provider, order volume, availability, holidays, or other circumstances.

Once an order enters production, we may not be able to cancel it or make changes to the product, size, color, or shipping information.

If you need assistance with an order, please contact us as soon as possible at support@foxyardora.com.

3. Estimated Shipping Times

After production is completed, your order will be transferred to a shipping carrier.

For orders shipped within the United States, delivery commonly takes approximately:

2–8 business days after production

Please note that this is an estimated shipping timeframe, not a guaranteed delivery date.

Total delivery time consists of:

Production time + Shipping time

Delivery times may vary depending on the product, fulfillment location, destination, shipping method, carrier, weather, holidays, and other circumstances outside our reasonable control.

4. Shipping Rates

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

From time to time, Foxyardora may offer free shipping promotions or other shipping offers. Any applicable conditions will be displayed on our website or during checkout.

5. Tracking Your Order

When tracking information becomes available, you may receive a shipping confirmation email containing your tracking number or a link to track your shipment.

Please allow some time for the carrier's tracking system to update after your shipping confirmation is sent.

If your tracking information has not updated for an extended period, please contact us at support@foxyardora.com.

6. Multiple Packages

Some orders containing multiple products may be fulfilled by different print providers or fulfillment locations.

As a result, items from the same order may arrive in separate packages and at different times.

If you receive only part of your order, please check your shipping confirmation and tracking information before contacting us, as the remaining items may still be in transit.

7. Incorrect or Incomplete Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please carefully check your name, street address, apartment or unit number, city, state, ZIP code, and other shipping information before submitting your order.

If you notice an error after placing an order, contact us immediately at support@foxyardora.com.

We cannot guarantee that an address can be changed once an order has entered production or been shipped.

If a package cannot be delivered because the customer provided an incorrect or incomplete address, additional production or shipping charges may apply if the order needs to be reproduced or reshipped.

8. Delayed Shipments

Delivery estimates are not guaranteed.

Delays may occur because of circumstances outside our reasonable control, including:

  • Carrier delays
  • Severe weather
  • High shipping volumes
  • Holiday periods
  • Customs processing
  • Incorrect or incomplete addresses
  • Transportation disruptions
  • Other unforeseen events

If your package appears to be significantly delayed, contact us at support@foxyardora.com and we will review the available tracking information and assist you with the next steps.

9. Lost Packages

If you believe your package has been lost in transit, please contact support@foxyardora.com with your order number and shipping information.

We will review the tracking information and, where appropriate, work with our fulfillment provider and/or shipping carrier to investigate the shipment.

Please report suspected lost packages as soon as reasonably possible and no later than 30 days after the estimated delivery date.

Depending on the circumstances and the outcome of our review, an eligible order may qualify for a replacement or refund in accordance with our Return & Refund Policy.

10. Packages Marked as Delivered

If tracking shows that your package was delivered but you cannot locate it, please:

  • Check around the delivery location;
  • Check with household members or neighbors;
  • Check with your building reception or mailroom, if applicable; and
  • Contact the shipping carrier for additional delivery information.

If you still cannot locate the package, contact us at support@foxyardora.com and we will review the situation.

A carrier's "delivered" status does not automatically guarantee a refund or replacement. Each case may be reviewed based on the available tracking and delivery information.

11. Damaged, Defective, or Incorrect Products

If your product arrives damaged, defective, misprinted, or you receive an incorrect product, please contact us within 30 days of delivery.

Email support@foxyardora.com and include:

  • Your order number;
  • A description of the problem; and
  • Clear photographs showing the product and issue.

Eligible claims may qualify for a replacement or refund in accordance with our Return & Refund Policy.

12. International Shipping

Availability of international shipping depends on the product, destination, fulfillment provider, and shipping options available at checkout.

International orders may be subject to customs duties, import taxes, fees, or other charges imposed by the destination country.

Unless otherwise stated at checkout or required by applicable law, such charges may be the responsibility of the recipient.

Customs processing may also cause additional delivery delays.

13. Fulfillment Provider

Certain products sold by Foxyardora are produced and fulfilled through third-party print-on-demand fulfillment providers, including:

Printify, Inc.
1000 N. West Street, Suite 1200
Wilmington, DE 19801
United States

This is the corporate address of a third-party fulfillment provider. It is not the legal business address of Foxyardora and is not a customer return address.

Please do not send returns to this address unless specifically instructed by Foxyardora Customer Support.

14. Contact Us

If you have questions about shipping, tracking, delivery, or your order, please contact:

Foxyardora Customer Support
Email: support@foxyardora.com
Website: foxyardora.com

When contacting us about an existing order, please include your order number so we can assist you more efficiently.